CUSTOMER CARE

Contact RIBB

Need help with an order, payment, delivery, return, product or sizing? Contact our support team and include your order number whenever available.

Customer support

We aim to reply within 1–2 business days. Response time may be longer on weekends and public holidays.

Email Support

Before contacting us

  • For order enquiries, include the order number and details used at checkout.
  • For damaged or incorrect products, attach clear photos of the item and packaging.
  • Never share card numbers, CVV, passwords or one-time passwords.

Business information

India operations: Keech Fashion Group
India domestic operations and fulfilment.
GSTIN: 32AAYFK1957A1ZB

Global brand operations: Keech Inc.

Order confirmation

Submitting an enquiry does not create an order or guarantee availability. Orders are confirmed only after successful checkout and confirmation.